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ILP News




Coronavirus Update

For the attention of ILP clients, customers and healthcare professionals;

2020 has been a year of uncertainty, but while the future may look far from what we are used to, rest assured that here at ILP we are doing our best to continuing to provide a service we are proud of.

The way in which these services are now being delivered has been reviewed and, in the case of our Occupational Therapy Assessments, has become a permanent amendment. Our other services will eventually return to their pre-Covid approach, though for the time being, will still be operating under the restrictions implemented by either the Tier system, or those laid out within a lockdown scenario, depending on which has been introduced by the Government at that particular time.

Please see individual service pages for more information on how the pandemic has affected the way in which these are being offered.

Our advice is still to remain at home, following any instructions given by the government to help ease the impact this disease is having on our communities, hospitals and emergency services.

If you are feeling unwell, or believe to have been in contact with someone who has tested positive for the virus, please follow the advice given on either the government or the NHS websites:

Please do not hesitate to contact us for further information on 01743 250 820 or by email

We would like to take this opportunity to thank our customers and clients for their continued support over the last year.

The ILP team



Update on planned Flu immunisation for 20/21

You may have seen on the news recently that plans for the yearly flu vaccine is likely to be brought forward to help mitigate disruption caused by Covid-19. For a full breakdown of the update visit the link below.



Corona Virus Advice

For the attention of ILP clients, customers and healthcare professionals;

Following the statement made by the Prime Minister on Monday 23rd March 2020, the Independent Living Partnership, along with many other companies across the country and the UK, have made the difficult decision to close our doors to client visits - both at The Lantern, and at our other sites across the county in Bridgnorth, Market Drayton, Oswestry and Whitchurch.


We will be offering telephone assessments where feasible to those who have appointments booked with us over the coming weeks, to ensure our clients have access to much needed aids and equipment during this difficult time.

For those who do not wish for a telephone consultation at this time, or for those who's needs may be more complex and therefore a telephone consultation would not suffice (due to limitations and the need to see the client face to face), we are offering the opportunity to rearrange to a more suitable time and date when hopefully the situation has become less challenging. 

Clients with appointments booked will be contacted the week before their assessment date to be informed that a telephone consultation will take place instead, or to be offered a new appointment date.

We understand that the situation is less than ideal, but given the circumstances surrounding the seriousness of the Coronavirus, our main concern is keeping our clients, customers and staff safe and well.

Our advice to all is to remain at home, following any instructions given by the government during this time to help ease the impact this disease is having on our communities, hospitals and emergency services.

If you are feeling unwell, or believe to have been in contact with someone who has tested positive for the virus, please follow the advice given on either the government or the NHS websites:

Please do not hesitate to contact us for further information on 01743 250 820 or by Email

We thank you for your understanding, and pray you all remain fit and healthy. 

The ILP team



With the very real, and not yet fully understood, Coronavirus being a potential threat to many lives, now worldwide, the Government have issued guidance to those employed within the social, community and residential care sectors.

The information provides advice on preventing the spread of the infection, actions to take if contact is made with someone who is a possible or confirmed case of COVID-2019 and what to do if someone suspected of, or is confirmed of having, infection.

Please follow the link below to read the guidance from the Government.


Shropshire Flooding

We are currently experiencing the worst flooding since 2000. We urge our customers, staff and fellow Salopians to stay safe during this time by following the advice below, issued by the Environment Agency. 













Remember, flood waters contain germs and sewage, can be fast flowing and can lift drain covers and hide potential hazards underwater. Stay away from any flood water, as the current can be stronger than the flow actually looks.

Do not allow children or pets to play in the waters, for their safety and that of any rescue workers who may need to rescue them should an emergency arise.

For more information on the flooding across the county, see the Shropshire Council Website -

2019 Service Review

We have uploaded our latest review of the Occupational Therapy and Moving and Handling Assessments we carry out. We always adhere to improve the service and will carry out more reviews in the future. If you have any comments or suggestions, please feel free to email or phone us with the contact details below.

ILP 2019 Service Review

Telephone: 01743 250 820





Exciting training opportunities 

The next Trusted Assessor training delivery will be on the 12th and 13th of December. Trusted Assessor courses are now widely recognised and used by many local authority for empowering their staff with the right qualification and decision making over disability equipment provision. ILP deliver many Trusted Assessor leaning opportunities, if you are interested in our next course or on more information on our schedule list for 2020 please contact on

Tel: 01743 250 820


or visit our Trusted Assessor section for more information: Trusted Assessor Training


Lynne Jones presenting a cheque from ILP to the well deserving charity Lingden davies



Job Opportunity - Duty Officer (Closed)

Thank you for all the applications, the position is now closed.


ILP Catalogue

This quarters catalogue has information on several sites of interest worth visiting this summer. To compliment this we have offers on many of our sleek looking wheelchairs this summer to help you get out and about. Just need a wheelchair for a short period? ILP hire a selection of wheelchairs for just £15 a week or parts off or just £5 for the day. 

Summer Catalogue


Dementa Talking Point - 2018 annual survey review 

Dementia talking point is a member forum sharing information on subjects relating or involving dementia. Memebers can access or contribute to the information on

Memebers can access results of there review here: 2018 Dementia Talking Point Review



Dementia Awareness and ILP Coffee Morning

Dementia awareness week is fast approaching so we thought we would share some interesting articles on the subject over the years. We are also trying to do our part in raising awareness of equipment and services available, we will be hosting a coffee morning on Tuesday the 14th of May between 10am and 12pm. If you have a diagnosis or know someone or perhaps care for somone with dementia then why not pop down for a free cuppa and biscuit. David Cullen Trusted Assessor will be available to share information on various assistive techbologies to assist with day to day living with dementia and other services that may be able to help further. 

Dementia awareness coffee morning: Tuesday the 14th of May 10am-12pm, The Lantern, Shrewsbury, SY1 4NG, T: 01743 250 820

Interesting articles;



ILP Catalogue

Spring is finally here and the weather is kind of with us, sometimes... Several items have been added to our spring catalogue addition along with discounts on many wheeled walkers to help get more people out and about when the sun decides to make their appearance. 

Spring Catalogue

Protecting Assets and care seminar Mayfair Church Stretton

Visited the happy town of Church Stretton this Wednesday (8th of May) to see Manby Bowdler give another talk on the care system and ways to plan ahead for the costs of care. Good information and would recommend anyone going to any future events they may hold, we will keep you posted.






Research into Falls Prevention have reported on research into the effectiveness of exercising to contribute to the prevention of falls. With this article there is good information as well as links and advice on exercises you can do at home. You may also find local services available such as Tai Chi held at the Lantern 01743 250 800 and Shropshire Extend exercise classes 0345 6789025.


Care Fees and Protecting Your Assets

Manby Bowdler Solicitors will be holding a free information event in the Church Stretton area of Shropshire. This event is based around long term care needs and how to plan your finances to protect your assets. ILP attended this event last year in Bridgnorth, the event was very informative and helpful, it offered great financial advice but in a way that was very understandable. ILP have been invited back to the next event to host a small stand, we welcome any that would like to find out more about long term care and financial planning and those that would like to find out more about ILP also.

Wednesday 8th of May 2019

Arrival 9:15am, Finish 12:30pm

The Mayfair Community Centre, Easthope Road, Church Stretton, SY6 6BL

To book your place contact Katie Meads 01902 702 043


Church Stretton Care Seminar flyer






Results of the ILP Occupational Therapy Service Review 2018

ILP aim to review our service annually to help us better understand our customer needs and to continue to provide a quality service. This review includes results gathered from 56 individuals that used our service over a 4 week period last year. You may find detailed information of the review in the link below. You may also be interested in our historical findings over the last few years which can be found below. 

ILP continue to try and improve the service, if you have any comments or concerns please do not hesitate to get in contact either by phone 01743 250 820 or email

Results of the ILP Occupational Therapy Service Review 2018

Historical results of Occupational Therapy Service Reviews


New Musical Workshop Annouced in Shrewsbury

Music plays an important part in many people's lives. Find out more and experience how listening to and making music as a group can provide powerful health benefits and can improve your confidence in so many diffeent ways! This 9-week course will take you on a musical journey of self-discovery in a relaxed and supportive environment. No previous musical experience is required, so why not join us.....

Central, Shrewsbury Baptist Church, Claremont Street, Shrewsbury, SY1 1QG

1.00PM - 3.00PM

Starting Thursday 7th February 2019

These sessions are totally FREE and part of the BBO Programme


To be eligible you must be unemployed (not in work but looking for work) or economically inacive (not in work and not currently looking for work) but want to become more active in your community in the future. You must also have the right to live and work in the UK. Everything is provided so all you need to do is turn up, but BOOKING IS ESSENTIAL so that we can provide enough equipment. 

For more information please call or text 07528 700 492 or email



ILP Christmas Opening Times

Please be aware that the office will be closed from 4pm on Friday 21st December and we will be back on Wednesday 2nd January. You can Email us at or leave a message on 01743 250 820 during this time and we will get back to your promptly in the new year. 


ILP Christmas Party at the Walrus

ILP had a fantastic time out at a new local restaurant The Walrus, in the town centre of Shrewsbury. Beer, champaign, 3 course meal and of course the secret Santa. Big thank you to you all for being so accommodating to our noisy bunch and making the evening one to remember and in such style! Fully enjoyed the meal and will look forward to seeing you again.

The Walrus - Shrewsbury Restaurant


ILP Winter Catalogue

The new ILP sales catalogue can be downloaded below, or pop in to the Lantern to pick one up at reception. This season's catalogue features our best ever deal on our Rise Recliner chair with a saving of more than £100 pounds! This low budget chair is cosy, practical and until March 20th is now only £633.25. If you would like to view or try, then please give David a call on 01743 250 820. 

This season's catalouge also features a few organisations that help patients dealing with cancer. ILP hope this may help spread awareness which will be the aim of many organisations with the World Cancer Day February 4th 2019.

Winter Catalogue


Oswestry Clinic closure until further notice

Due to refurbishment from January 2019 of RJAH, we are unable to offer a clinic in Oswestry until further notice.

We are trying to identify alternative accommodation. Any customers with a current booking will be contacted to make alternative arrangements. 


Protecting your assets

Attended a really interesting conference on the 11th of October held by FBC Mandy Bowdler Solicitors. This entailed advice on long term planning for managing care costs and how you can create better strategies on protecting your assets. I would recommend getting in contact with them if you are looking to set up a strategy or general advice.


Telephone: 0800 111 6144

I believe they are hoping to host another free information day in the near future, we will keep you posted. 



Autumn arrives - prepare your mobility

It's that time of year again, cold weather, rain, shorter days and more rain. These are things that get most of us down, but if you have poor mobility you may find yourself down in a completely different way. Slippery conditions can cause falls along with tripping over piles of leaves. It's important to check your mobility aids now that they are suitable. ILP can offer free ferrule replacements, these are the rubber tips at the bottom of a walking stick, crutches or walking frame. We can also offer appointment to try a variety of walking aids such as 4 wheeled rollators. 

In this seasons Sales catalogue there is a special section dedicated for tips and advice on mobility aids for Autumn. We also have some offers on our walking aids. This catalogue is available at the front reception desk to the Lantern, on request via the post or via downloadable link below. 

Autumn Catalogue


Well and Wise Exhibitions

ILP met up with local residents and other service providers and organisations last Wednesday in the Village hall of Dorrington. It was great to meet some interesting individuals and a good host of ideas to bring back for ILP. Tea and cake was also great, a big thank you to the cafe ladies volunteering for a MacMillan coffee morning. 

ILP will be looking forward to traveling to Shifnal tomorrow, Tuesday the 2nd of October. We will look to have small sale aids such as sock aids, handy reachers and will be demonstrating automatic pill dispensers and diary clocks, useful to those with memory problems. Not only this but ILP will be handing out a limit amount of sale vouchers for up to £100 off our M Brand rise recliner chair. ILP will be in Shifnal town hall between 10am and 12pm, why not pop in and see us. 


Launch of new ILP website

Welcome to the new online look for ILP. The site is still undergoing some development and hope to add a full products section soon. The site has been designed for easy accessibility and visibility, however we are always keen to improve this. If you have any comments regarding the new look of the website or suggestions to improve then please let us know.

please let us know by contacting us on 01743 250 820 or email


ILP Equipment hire at its highest

Many of our customers are experiencing the benefits of hiring our stock of wheelchairs and wheeled walkers during this busy summer period. But with the weather at its best we've seen in years, it looks like summer will continue a while longer. If you are in need of a wheelchair or wheeled walker for a planned trip out, then ILP are here to help. We hire the equipment for £15 a week or parts of, however price can be negotiated for a day hire or a lengthy hire for more than 4 weeks.

Please contact David on 01743 250 820 or email for more details


New Summer Deals

ILP sales and foot health clinic are working in partnership to give you the best of both services. We will be offering a discount to all new foot health clinic customers who spend £30 or more with ILP sales. Customers will save £10 as a new customer for our foot health clinic with this offer. Offer ends September 28th.

A reminder to all those out there unsure on what wheelchair or wheeled walker to purchase this summer. ILP offer a try before you buy scheme. With this deal you may hire the equipment for £15 for the week, try it out at home and make a decision on purchasing. If you do decide to buy equipment, ILP will supply a brand-new wheelchair or walker with the sales price reduced by £15, so you don't lose out.


New staff members at ILP

We are pleased to announce as of June 2018 we will be having 2 new staff members join our expanding team. 

Sophie Rogers

Sophie will be joining as our new Duty Officer. Sophie will be answering the phone and responding to most initial enquiries including making appointments both for our Occupational Therapy Service and for our Foot Health Clinic. 

Dean Small

Dean will be starting as a new Independent Living Worker. Dean will be visiting those in housing crisis needs offering support with re-housing and legal advice on housing needs. 

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